Solutions · POTS Replacement

The copper is retiring. Your lines don't have to.

POTS line replacement from an FCC-licensed carrier: every analog line in the building — phones, fax, elevator, alarms, gate boxes — moved to SIP at carrier rates, numbers ported, and the code-bound lines handled with the care they legally require.

The sunset, accurately

No shutoff date. A very real sunset.

There is no law turning POTS off on a date — what exists is deregulation compounding into retirement. The FCC's 2019 forbearance order ended wholesale copper obligations; its March 2026 modernization order removed most of the remaining procedural steps between a carrier deciding to retire copper and doing it, leaving direct customer notice as the main safeguard. AT&T has publicly targeted exiting copper across the vast majority of its footprint by the end of 2029, and legacy line prices have been climbing steeply by design. The full timeline — orders, dates, and what notice you'll get — is worth ten minutes.

The practical translation: every POTS line in your building is now on borrowed, increasingly expensive time — and the right moment to migrate is before the retirement notice, not after it.

POTS line replacement options

Every line has a right answer.

The mistake in most POTS migrations is treating all lines alike. Phones and fax are straightforward SIP conversions; the life-safety lines carry code requirements; the modem-based stragglers need honest triage. Line by line:

LINE TYPE REPLACEMENT PATH WHAT MATTERS
Office phones & main numbers SIP lines / cloud PBX Port the numbers; retire the copper entirely
Fax machines SIP with T.38 / G.711 via ATA Avoid compressed cellular voice paths
Elevator phones Code-compliant path (SIP or listed cellular) ASME A17.1: monitoring, verification, standby power
Fire alarm panels Listed communicator per NFPA 72 Supervised path + ~24h secondary power; AHJ approval
Burglar alarms Listed IP/cellular communicator Central station and insurer dictate accepted paths
POS / modems / postage meters IP migration, or G.711 ATA at low baud The most fragile devices on any voice path
Gate & door boxes SIP via ATA, or cellular callbox Weatherized power and survivability planning

Two deep-dives for the lines people worry about most: elevator phone line requirements and the cellular "POTS in a box" category — what those appliances genuinely solve and where their limits are.

Why a carrier

Replace copper with a carrier, not a coupon.

The POTS-replacement market is crowded with resellers wrapping hardware around someone else's network. SIPNEX is the network: an FCC-licensed carrier providing SIP lines at carrier rates, number porting from our side of the table, A-level STIR/SHAKEN attestation on outbound calls, and engineers who treat a dead line as a trace to read rather than a ticket to route. Whether the endpoint is an ATA on a fax machine, a cloud PBX replacing the phone closet, or trunks into a PBX you keep — the lines land on the carrier itself.

Frequently asked

About POTS replacement with SIPNEX.

Is there a deadline when POTS lines shut off?
No federal shutoff mandate exists — that's the most repeated myth in this market. The FCC's 2019 forbearance order (FCC 19-72) deregulated wholesale copper obligations; it never ordered retail POTS turned off. What is real: the FCC's March 2026 modernization order removed most remaining procedural friction from carrier-initiated copper retirement, AT&T has publicly targeted exiting copper across the vast majority of its footprint by end of 2029, and legacy line prices keep climbing. The sunset is carrier-by-carrier and accelerating — just not a single date.
What replaces a POTS line?
Three paths. SIP/VoIP lines from a carrier — analog devices connect through an ATA (Analog Telephone Adapter) and phone service rides your internet connection; this is the most capable and economical path for most lines. Cellular 'POTS in a box' appliances — LTE devices with analog ports for sites without reliable internet or for specific life-safety lines. Or full phone-system replacement — a cloud PBX where the analog line was serving phones. Most multi-line businesses end up with a mix.
How much do POTS lines cost now?
Industry sources consistently document steep increases since the 2019 deregulation — business analog lines that once ran $40–65 per month now commonly bill $65–120+, with extreme legacy-tariff cases far higher. There is no official price index, so treat specific figures as illustrative; the direction is not in dispute, and the pricing is deliberately structured to push migration off copper.
Can elevator phones and fire alarms move off POTS?
Yes, but they are the two line types where code compliance — not dial tone — is the requirement. Elevator two-way communication must meet ASME A17.1 as adopted in your jurisdiction (monitored answer, line verification, standby power); fire alarm communicators must satisfy NFPA 72 transmission-path and supervision rules with equipment listed for the purpose. Both accept non-copper paths when those conditions are met. Plan these lines first, not last.
Do fax machines work over VoIP?
Yes, with the right transport: T.38 fax relay or uncompressed G.711 pass-through on a well-configured SIP line. Fax is the classic casualty of compressed cellular voice paths, which is a key reason SIP replacement outperforms cellular boxes for fax-heavy sites. SIPNEX provisions fax-capable SIP lines and will tell you plainly when a device should stay analog through an ATA versus move to a digital workflow.
What happens to my phone numbers when POTS lines retire?
They port. Number portability applies to copper lines like any other service — each POTS number moves to SIPNEX through the standard LNP process while the old line keeps working. Retiring carrier or not, the numbers are yours to take.
Why replace POTS lines with a carrier instead of a reseller box?
Because after the copper is gone, you still have lines — and the questions that matter become carrier questions: who owns the numbers, what the per-line economics are, who answers when a line drops, and who signs your outbound calls. SIPNEX is the FCC-licensed carrier: SIP lines at carrier rates, A-level STIR/SHAKEN attestation, and engineering support that can read a SIP trace, not a reseller wrapping someone else's network around a modem.

Audit the building before the notice arrives.

Send us your line inventory — or just the phone bill — and you get back a line-by-line replacement plan: what moves to SIP, what needs listed equipment, what the numbers port like, and what it costs at carrier rates.

Or call direct: (833) 665-2220