DID Numbers

Buy DID numbers in every area code. Direct from the wholesale carrier.

Local DIDs, toll-free numbers, and vanity numbers from a wholesale DID number provider that holds its own FCC carrier license. Same-day provisioning. CNAM registration and A-level STIR/SHAKEN attestation come with every number. No reseller markup.

Every US Area Code

Provision local DIDs in any of the 300+ US area codes from our NANPA-allocated inventory. Metro and rural coverage nationwide. Same-day availability for most area codes.

A-Level Attestation Included

Every DID is automatically registered in our STIR/SHAKEN database. Outbound calls using SIPNEX DIDs receive A-level attestation signed with our own SP-KI certificate.

CNAM Registration Standard

We register your 15-character business name in CNAM databases during provisioning. Your name displays correctly on recipient phones from day one. No extra charge.

Local Presence Pools

Build CID rotation pools across target area codes for outbound campaigns. VICIdial CID group compatible. Spread volume across numbers to protect caller ID reputation.

Inbound + Outbound on Every DID

Every DID supports both inbound routing (calls to you) and outbound CID (calls from you) on the same SIP trunk. No separate inbound and outbound number types.

Bulk Provisioning

Need 500 DIDs across 50 area codes? Volume provisioning with bulk pricing. Managed by carrier engineers who understand call center DID strategy.

What a wholesale DID number provider does differently.

A wholesale DID number provider sells numbers from its own carrier inventory. It does not resell someone else’s stock. SIPNEX draws directly on NANPA-allocated numbering resources. So when you buy DID numbers from us, there is no upstream markup and no third-party provisioning queue. When a routing change is needed, you never wait on another company’s support desk.

DIDs are virtual numbers. They live on the network, not on a physical line, and route to your SIP endpoint over the internet. The same number works across our VoIP services. Point it at a SIP trunk, a hosted PBX extension, or a dialer platform like VICIdial. Reroute it whenever your operation changes. No new circuits, no new hardware.

Buying direct is also the cost-effective route. Reseller chains add margin at every hop. Many also bolt on setup and porting fees. SIPNEX charges neither. We operate the network end to end, so every number rides the same carrier-grade routes that carry our wholesale voice traffic.

What happens after you buy a DID number: we configure routing, register CNAM, and add the number to your STIR/SHAKEN authorized CID list. All of that is standard provisioning. Local DIDs are live within 24 hours. Every number handles inbound routing and outbound caller ID on the same SIP trunk from day one.

How to buy DID numbers in five steps.

Most DID orders come down to five decisions. Settle them up front and provisioning moves fast.

  1. Pick the number type. A local number carries a geographic area code. A toll-free number (800, 888, 877, 866, 855, 844, 833) has no geography and is free for the caller. A vanity number spells a word or a pattern. The comparison below covers all three.
  2. Choose your area codes. For inbound calls, match the region your customers live in. For outbound campaigns, cover every area code you dial into so your caller ID reads local. Our area code guide maps codes to cities.
  3. Decide where each number lands. Every DID gets a routing rule: a SIP trunk, a PBX extension, an IVR, or a dialer. One trunk can carry hundreds of DIDs, each with its own destination.
  4. Give us your caller ID name. CNAM allows 15 characters. We register it during provisioning, so your business name shows on recipient phones.
  5. Plan any ports. Numbers you already own move over with a Letter of Authorization. Simple ports take 7 to 14 business days. Start dialing on new SIPNEX DIDs while the port runs in the background. See how number porting works.

SIPNEX DIDs vs typical reseller DIDs.

SIPNEX TYPICAL RESELLER
Provisioning speed 24 hours 3–5 business days
CNAM registration Included, automatic Extra charge or unavailable
STIR/SHAKEN attestation A-level (own cert) B-level (upstream signs)
Setup fee per DID None $5–$25
Porting fee None $5–$25 per number
Number source NANPA-allocated inventory Upstream carrier inventory
Area code coverage All US area codes Limited to upstream stock
Bulk provisioning Carrier-direct, same day Days to weeks

Local number, toll-free number, or vanity number?

A local number has a geographic area code tied to a city or region: 214 for Dallas, 212 for New York, 305 for Miami. Recipients read it as a nearby business. That is why outbound teams build local presence pools. Inbound calls to a local number arrive on your trunk like any other call.

Toll-free phone numbers are free for the caller, not for the owner. The business pays for every inbound call. A toll-free number has no geography, so it works the same nationwide. As a registered RespOrg, SIPNEX reserves these numbers directly in the national toll-free registry. Details are on our toll-free numbers page.

A vanity number spells a word or repeats a pattern, like 1-800-FLOWERS. Vanity combinations are first-come, first-served in the toll-free registry. Because SIPNEX searches that registry directly, we can check whether a combination is open. Our vanity phone number guide covers how to pick one, and the toll-free vs local comparison goes deeper on performance.

LOCAL NUMBER TOLL-FREE NUMBER VANITY NUMBER
Area code Geographic (214, 212, 305) 800, 888, 877, 866, 855, 844, 833 Usually toll-free, spells a word
Who pays for inbound calls The caller, on their own plan The number owner The number owner
What it signals Nearby business Established, national company Memorable brand
Best for Outbound caller ID, branch offices Inbound sales and support lines Ads, radio, trucks, packaging
Assigned from Carrier’s NANPA-allocated inventory National toll-free registry, via a RespOrg Same registry, first-come first-served
Portable to another carrier Yes, via local number portability Yes, via RespOrg transfer Yes, via RespOrg transfer

Where inbound calls to a DID can land.

A DID is only useful once it routes somewhere. On SIPNEX, inbound calls can land on a SIP trunk feeding your own PBX, on a hosted PBX extension, or on a dialer such as VICIdial. Microsoft Teams shops route DIDs through Teams Direct Routing. FreePBX operators can pair numbers with our FreePBX hosting. The routing rule is yours to change at any time.

Numbers that ring desk phones or softphones also need emergency calling. Kari’s Law and RAY BAUM’S Act set the rules for multi-line phone systems: direct 911 dialing, on-site notification, and a dispatchable location with each call. 911 rides the trunk your phones dial out on, so what matters is the Registered Location of each site where people sit. SIPNEX provisions E911 at turn-up, in the 50 US states. A DID pool used only for outbound caller ID does not change this.

Questions to ask any wholesale DID number provider.

Every provider says it sells DIDs. These six questions show whether it is a carrier or a reseller.

  • Where do the numbers come from? A carrier assigns numbers from its own NANPA-allocated inventory. A reseller orders them from an upstream carrier and waits in that carrier’s queue.
  • Who signs your calls? A-level attestation requires the signing carrier to know you as its customer and to have verified your right to use the number. If someone upstream signs, your calls fall to B-level. Partial (B) attestation reads as lower-trust to the analytics engines, and the specific answer-rate gap remains unpublished by every carrier. SIPNEX signs with its own STIR/SHAKEN certificate.
  • Is CNAM included? Ask whether the caller ID name is registered during provisioning or sold as an add-on. Without a CNAM record, the recipient’s carrier has no name to look up. Our CNAM lookup guide explains how the name propagates.
  • Can you leave with your numbers? FCC rules guarantee number portability. The FCC also permits carriers to charge porting fees as cost recovery, so ask what a port-out costs before you buy.
  • How are inbound calls billed? Local and toll-free numbers bill differently. The owner of a toll-free number pays for every incoming call. Ask for the inbound rate on each type before you commit.
  • Does the number come with E911? If the DID will ring a phone, it needs a Registered Location on file. Ask how address updates work when people move.

Frequently asked questions.

What is a DID number?
DID stands for Direct Inward Dial. It is a phone number that routes directly to your SIP trunk endpoint, with no operator in between. DIDs can be local (geographic area code), toll-free (800/888/877/866/855/844/833), or vanity. On SIPNEX, each DID supports both inbound and outbound calling on the same trunk.
Is a DID number the same as a virtual phone number?
In practice, yes. DID is the carrier-side term for a number that routes to a SIP endpoint. Virtual phone number is the buyer-side term for the same thing: a number that lives on the network rather than on a physical line. Every SIPNEX DID is a virtual number you can point at a trunk, a PBX extension, or a dialer, and move whenever you like.
How fast can I get new phone numbers?
SIPNEX provisions local DIDs within 24 hours. We assign numbers from our NANPA-allocated inventory, configure routing, and register CNAM. We also add the number to your STIR/SHAKEN authorized CID list as part of standard provisioning. Bulk orders across many area codes may take slightly longer, depending on inventory.
Can I port my existing phone numbers to SIPNEX?
Yes. FCC regulations guarantee number portability. Submit a Letter of Authorization and we handle the port submission, FOC scheduling, and cutover. Simple ports complete in 7 to 14 business days. You can dial on new SIPNEX DIDs right away while existing numbers port in the background.
What is the difference between buying a new DID number and porting one?
A new DID comes from SIPNEX inventory and is live within 24 hours. A ported number is one you already own that moves over from another carrier. Porting needs a Letter of Authorization and takes 7 to 14 business days for simple ports. The number keeps working on the old carrier until the FOC date. You can do both: new DIDs go live now while the port runs.
What is local presence dialing?
Local presence dialing shows an outbound caller ID whose area code matches the recipient’s area code. When you call a 214 number, your CID shows a 214 number. Answer rates improve 15 to 30 percent compared to non-local or toll-free caller ID. SIPNEX provisions local presence DID pools across all US area codes.
Can I buy DID numbers in area codes where my business has no office?
Yes. There is no residency requirement for a local DID, and businesses nationwide use out-of-area numbers for local presence. Two things to get right: register the E911 address where your phones actually sit, not an address you do not occupy, and keep outbound caller ID practices compliant if you dial at volume.
Do DIDs include CNAM registration?
Yes. Every DID provisioned by SIPNEX includes CNAM (Caller ID Name) registration at no additional charge. We register your 15-character business name in the CNAM database, so your name displays correctly on inbound and outbound calls. CNAM propagates within 24 to 72 hours.
How many DIDs do I need for my call center?
For outbound local presence with CID rotation: 5 to 10 DIDs per area code you call into, across every target area code. A national outbound operation might use 500 to 3,000 DIDs. For inbound: one DID per routing destination (main line, sales, support). SIPNEX offers volume pricing for large DID orders.
Do all DIDs get A-level STIR/SHAKEN attestation?
Yes. Every DID provisioned or verified by SIPNEX is registered in our STIR/SHAKEN database and receives A-level attestation on outbound calls. We hold our own SP-KI certificate and sign directly. No reseller intermediary, no B-level compromise.
What does a DID cost?
Local DIDs: $1 to $3 per month. Toll-free: $2 to $5 per month. No setup fees, no porting fees. Volume discounts available for large orders. Per-minute usage is billed separately at published wholesale rates. See our pricing page for the full rate card.

Get DIDs from the carrier.

Same-day provisioning. CNAM included. A-level attestation from day one.