Robocall Mitigation

RMD registered. TRACED Act compliant.

SIPNEX maintains an active filing in the FCC Robocall Mitigation Database with complete STIR/SHAKEN implementation. Your calls originate from a carrier that meets every FCC requirement. Downstream carriers accept our traffic. Your calls reach the network.

Active RMD Filing

SIPNEX maintains a current, active filing in the FCC Robocall Mitigation Database. Complete STIR/SHAKEN implementation — not just a mitigation program. Updated annually as required.

Complete STIR/SHAKEN

Our RMD filing certifies complete STIR/SHAKEN implementation. We hold our own SP-KI certificate and sign every IP-originated call. This is the highest level of RMD compliance.

Know Your Customer

Every SIPNEX account undergoes KYC verification. We verify business identity, authorized contacts, and intended use before provisioning service. Illegitimate operations are identified and rejected during onboarding.

Traffic Monitoring

Real-time monitoring for calling patterns associated with illegal robocalling — unusual volume spikes, rapid CID rotation through unverified numbers, calls to DNC-heavy area codes. Suspicious patterns trigger investigation.

Traceback Cooperation

Full cooperation with Industry Traceback Group (ITG) requests. When illegal traffic is traced, we identify the source account, investigate, and take enforcement action including service suspension.

AUP Enforcement

Our Acceptable Use Policy explicitly prohibits illegal robocalling, spoofing, and DNC violations. Violations result in investigation and potential service suspension. The AUP protects every customer on our network.

SIPNEX compliance vs minimum requirements.

SIPNEXFCC MINIMUM
RMD registrationActive, current filingRequired
STIR/SHAKENComplete implementation (own cert)Required for IP carriers
Attestation capabilityA-level for verified DIDsAny level
KYC verificationFull business verificationReasonable steps
Traffic monitoringReal-time anomaly detectionProgram required
Traceback cooperationFull ITG cooperationRequired
AUP enforcementActive enforcement + suspensionProgram required
Filing updateAnnually + as neededAnnual

Frequently asked questions.

What is the Robocall Mitigation Database?
The RMD is an FCC database where voice service providers must file certifications about their STIR/SHAKEN implementation and robocall mitigation programs. Established under the TRACED Act of 2019, the RMD ensures every carrier on the US telephone network has either implemented STIR/SHAKEN or has a documented program to prevent illegal robocall traffic. Carriers not registered may have their traffic blocked by downstream carriers.
Is SIPNEX registered in the RMD?
Yes. SIPNEX maintains an active RMD filing with complete STIR/SHAKEN implementation. We hold our own SP-KI certificate and sign every IP-originated call with STIR/SHAKEN attestation. Our filing is publicly verifiable at fccprod.servicenowservices.com/rmd.
What happens if my carrier is not in the RMD?
The FCC prohibits intermediate and terminating carriers from accepting traffic from voice service providers not registered in the RMD. In practice, major terminating carriers (serving T-Mobile, AT&T, Verizon subscribers) increasingly block traffic from non-registered originators. Your calls may fail to complete — the recipient's phone never rings — and the blocking is invisible to your dialer (no error message, just silence).
How do I check if my carrier is RMD-registered?
Search the FCC's RMD portal at fccprod.servicenowservices.com/rmd. Enter your carrier's name and verify they have an active filing. Check the filing type (complete STIR/SHAKEN implementation vs mitigation program only) and the filing date (filings must be updated annually — an expired filing is effectively no filing).
What is the TRACED Act?
The Telephone Robocall Abuse Criminal Enforcement and Deterrence Act (TRACED Act) was signed into law in December 2019. It directed the FCC to mandate STIR/SHAKEN implementation, established the Robocall Mitigation Database, increased penalties for illegal robocalling, extended the statute of limitations for robocall violations, and required carriers to provide call-blocking tools to consumers at no charge.
What does SIPNEX's robocall mitigation program include?
SIPNEX's program includes: complete STIR/SHAKEN implementation (every IP call signed with our SP-KI certificate), Know Your Customer (KYC) verification for all accounts, real-time traffic monitoring for patterns associated with illegal robocalling, Acceptable Use Policy enforcement with service suspension capability, and cooperation with the Industry Traceback Group (ITG) for traceback requests.
What is traceback and does SIPNEX participate?
Traceback is the process of identifying the source carrier of illegal robocall traffic by tracing the call path from the recipient back to the originator. The Industry Traceback Group (ITG) coordinates traceback efforts across carriers. SIPNEX cooperates with all ITG traceback requests as required by FCC rules. If illegal traffic is traced to our network, we investigate and take enforcement action against the responsible account.
Does RMD registration affect my calls directly?
Your carrier's RMD registration is a prerequisite for your calls reaching the terminating network. Without it, downstream carriers may block your traffic. With it (plus STIR/SHAKEN signing), your calls enter the network as authenticated traffic from a compliant carrier. RMD registration is the network-access layer. STIR/SHAKEN attestation is the per-call trust layer. You need both.

Your calls deserve a compliant carrier.

RMD registered. STIR/SHAKEN certified. Independently verifiable.