Healthcare phone systems, from the carrier up.
VoIP for healthcare is not one product — a two-chair clinic and a five-building hospital are buying different layers of the same network. SIPNEX is the FCC-licensed carrier under both: cloud PBX for the practice that wants a phone system, SIP trunking for the institution that already owns one, and numbers backed by a BAA wherever patient information gets stored. Start by finding your row below.
Six healthcare buyers, six right answers.
Feature checklists make every healthcare phone system look identical. Buyers aren't. Each segment below routes to the solution built for how that organization actually answers a phone.
Solo & small practices
One number, a schedule-aware attendant, voicemail-to-email, and an extension on every desk and cell — no server closet, no per-feature tiers. Cloud PBX priced per extension.
Dental offices
The front-desk workflow build: recall and confirmation texting on the practice number, after-hours on-call routing, and a fax path that survives the copper sunset. Dental office phone system.
Medical offices & clinics
Multi-provider scheduling lines, nurse triage routing, and reminder texting on the clinic's own number — sized from two providers to a multi-site group. Medical office phone system.
Hospitals & health systems
The infrastructure buy: redundant SIP trunking under the PBX you already run, E911 dispatchable location, and a migration plan for the analog estate. Hospital phone systems.
Therapists & behavioral health
A solo practice's needs are their own: a second number that isn't your cell, a compliant voicemail box, and client texting handled carefully. HIPAA phone service for therapists.
Patient texting programs
Appointment reminders and two-way patient messaging on the number patients already know — registered A2P texting with the BAA covering stored threads. HIPAA-compliant texting.
No phone number is HIPAA-compliant by itself.
Every segment above eventually asks for "a HIPAA-compliant phone number," and the honest answer is that no such inventory exists — a number is ten digits of routing. Compliance lives in what happens behind it. A plain phone call is carriage, and a carrier moving it with only transient access sits under HIPAA's conduit treatment.
The analysis starts where patient information gets stored: the voicemail box on that number, the recordings of its calls, the text threads it carries. Those are the functions a business associate agreement has to cover, and those are the functions SIPNEX signs BAAs for — voicemail, call recording, and texting on your organization's numbers, whichever of them your deployment turns on. The full map of that boundary, including what to demand from any vendor claiming the phrase, is in our HIPAA-compliant phone service guide. Your compliance officer's questions have specific answers; the guide holds them.
One carrier layer under all six doors.
Whichever door you entered through, the network underneath is the same one: SIPNEX is an FCC-licensed carrier with direct authorization — not a reseller — signing outbound calls at A-level attestation with our own STIR/SHAKEN certificate, so a clinic's calls reach patients carrier-vouched instead of carrying the unverified B-level signing that spam-label engines penalize on every call. FCC Form 499 filer, Robocall Mitigation Database registered, RespOrg for toll-free numbers, E911 with dispatchable location available in the 50 US states, and a 99.99% uptime posture backed by a published service level agreement. Hospitals inspect this layer before buying; small practices inherit it without asking. Volume buyers can read the per-minute carrier rate tiers directly — the same sheet our wholesale customers run on.
Healthcare telephony questions, answered.
What is a HIPAA-compliant phone number?
Which phone system does a healthcare organization actually need?
What does VoIP for healthcare cost?
Can one carrier serve both a two-provider clinic and a hospital system?
Does E911 work for multi-location healthcare organizations?
Where does patient texting fit in a healthcare phone deployment?
Tell us which door you came through.
Practice, clinic, group, or health system — describe how your organization answers a phone today and where patient information gets stored. You get back the right layer, the BAA that covers it, and a same-day quote.